Sometimes your WordPress themes and plugins might conflict with Smarty Plugins. This could be due to a theme or plugin that doesn’t use standard WordPress coding practices. If you find that the plugin is not working correctly, you can purchase Conflict Support and we’ll figure out your problem. If we cannot determine the problem or we deem that the issue is related to a bug we created, we will offer a full refund.
Some examples of conflicts:
- Spinning wheel
- Jquery error
- You cannot see any files
- Uploads are not working
- Big files are not uploading
- The upload form does not align, or is not styled correctly
Once you purchase the bug-fix package, please send us your WordPress and ftp login using our secure contact form.